Our Code of Business Ethics and the associated policies (Equal Opportunities, Conduct & Appearance, Bullying, Discrimination & Harassment, Data Protection, Gifts and Hospitality and Whistle blowing) contain everything you need to know about doing the right thing at work.
The Company is fully committed to ethical behaviour of the highest standards throughout all aspects of our business, and this includes the relationship of all our employees with each other and with external parties such as customers and suppliers.
Every employee has a responsibility to avoid putting themselves in a position where their role within the Company conflicts with a business relationship or interest they have outside of the Company.
Employees are expected at all times to abide by their contractual obligations in respect of Outside Interests and Confidentiality.
If you are at all unsure about their responsibilities in this respect, please consult your manager for clarification.
We are each responsible for displaying the highest levels of personal behaviour and conduct, some of which are detailed in our Conduct and Appearance Policy.
2.1 Respect and equal, fair treatment of colleagues and any other persons with whom you come into contact during the course of your employment is an essential part of how we do business.
No form of harassment, victimisation or bullying will be tolerated or condoned and all complaints of such behaviour will be properly investigated (See the Bullying & Harassment Policy). Any other form of victimisation or bullying will be acted upon, thoroughly investigated and the alleged bully may be subject to action under the Company’s Disciplinary Procedure.
2.2 Honesty: You should be scrupulously honest and rigorous in everything you do at work. As we strive towards service excellence, we cannot afford to cut corners or ignore regulations.
If you behave in a dishonest way, the Company will take action against you. When on the other hand you behave with integrity, the Company will support you.
Each one of us must comply with all laws that are in force wherever the Company does business. The Company will never support or turn a blind eye to law-breaking by employees and will co-operate with the authorities in investigations.
2.3 Information Accuracy: Information is important to the Company’s success. That means that each of us must contribute to maintaining accurate records, in line with the law (See Data Protection Policy) and the guidelines laid down by the Company. We must also ensure that all records are kept safe from physical loss or damage and from unauthorised access.
2.4 Money Matters: All accounts and records must be documented in a way that clearly identifies and describes the true nature of the business transactions. Accounting records and financial reports should comply with accounting standards, generally-accepted accounting practices and the Company’s documented accounting policies and procedures. Personal expenses should comply with the Company’s Business Expenses Policy.
We can all help to combat fraud and theft. If you think that controls are weak in your area, please advise your manager or your manager’s manager. Ideally, every transaction where fraud could occur should have more than one person to authorise, implement and record it. Be aware of what the procedures are meant to be. That way, behaviour at odds with Company standards is much more noticeable.
2.5 Speaking Up: If you become aware that another employee or group of employees is behaving dishonestly or in contravention of any of the Business Ethics Policies it is important that you do not turn a blind eye, but act to alert the Company to your suspicions. To ensure that you feel supported in this process we have introduced the Whistle Blowing Policy (Public Interest Disclosure Policy) which explains the detailed confidential process for bringing your suspicions to our attention.
3. Core Values
To support our expectations of behaviour, the Company have 5 Core Values, which define us as a Company and how we want to work together, in addition to enabling a foundation for a higher performing culture.
3.1 Integrity – “Be clear and consistent in your actions”
How do we demonstrate this at Bespak?
How do we know that people aren’t demonstrating integrity at Bespak?
3.2 Respect – “Treat people as you expect to be treated”
How do we know when people aren’t demonstrating respect at Bespak?
3.3 Teamwork – “Work together to achieve a shared objective”
How do we demonstrate this at Bespak?
How do we know that people aren’t demonstrating respect at Bespak?
3.4 Results Driven – “Maximise your performance through drive and determination”
3.5 Customer Focus – “Strive to exceed the expectations of your internal and external customers”
Click here to view Code of Business Ethics